Reservations

Call (661) 587-1976 to schedule boarding Monday - Friday 7:30 am - 5:30 pm.

Availability

Pets will be boarded at the Pet Resort unless the Resort is full. Should the Resort be filled, the client may request that their pet be boarded at the Hospital pending availability of space. We recommend you book reservations early to ensure your pet stay during summer months and the holiday seasons.

Cancellations

If you need to cancel or change your reservation, please give us at least 24-48 hours' notice otherwise you will be charged for ½ the scheduled boarding fees.

Required Vaccinations and Flea Treatment

When boarding at the Hospital and Pet Resort, all pets need to be up to date on all vaccinations prior to being admitted. If your pets are found to have fleas on admission they will be treated for fleas at an additional cost to you. Proof of vaccinations are required if you are not a Coffee Road Animal Hospital client. This is to ensure no pets go home with new unwanted additions to the household.

Pick up and Drop off

All pet owners must fill out a boarding information form prior to boarding. We need this information each time a pet is boarded to maintain updated records regardless of previous boarding stays.

Business hours for picking up and dropping off pets for boarding both at the Pet Resort and Hospital are Mondays-Fridays 7:30 am - 5:30 pm (closed from 12:00 pm - 1:30 pm M-F) and 8:00 am - 12:00 pm on Saturdays. Our office is closed on Saturday afternoons and Sundays as well as some holidays for normal services but do provide pick-up for boarding pets.

The times are as followed:

Saturday – 8:00 am-12:00 pm and 3:30 pm-5:00 pm

Sunday – 8:30 am-10:00 am and 3:30 pm - 5:00 pm

Holidays – 8:30 am-10:00 am and 3:30 pm-5:00 pm

at the rear entrance of the pet resort.

Saturday, Sunday, and holiday pick up

This service is only provided to clients that have arranged for Sunday pick up as well as prepaid for the boarding stay.

Pet Medications and Food

Please bring along all pet medications and accurately mark the dosages required. Pet food is provided as part of our boarding services, however, if your pet has a special diet or treats that you would like them to enjoy while with us, please include it.